Your Safety Is Our Priority

For the health and well-being of our members, we are taking a calculated and phased approach to reopening Northwestern Medicine Delnor Health & Fitness Center, keeping your safety top of mind.

As a certified medical fitness facility, we already adhere to safety and cleanliness protocols that exceed industry standards.  Below is an outline of the other steps we are taking for the safety of our members and community.

Safety Protocols

• The facility will be open only to members. The children’s areas are closed.
• Temperature checks will be made for every member and employee upon entry to the center.
• Members are always required to wear face coverings over their nose and mouth while in the facility and can be removed while exercising.
• Extra hand sanitizer stations will be in place throughout the center.
• All purchases will require a credit card or on-account charge. We will no longer accept cash.

Cleaning Protocols

• We will follow the Center for Disease Control and Prevention guidelines for cleaning.
• Cleaning crews will adhere to a continuous disinfection schedule.
• We will have an enhanced after-hours cleaning and disinfecting process.
• Extra sanitizer wipes will be available for member cleaning of equipment before and after every use.

Physical Distancing

• Capacity restrictions will be in place based on state and local government guidelines.
• Equipment limitations will encourage physical distancing.
• Extra signs and space markings throughout the facility will reinforce physical distancing guidelines.
• Group exercise classes and massage have resumed.
• Locker room and shower availability are limited to allow for physical distancing. Please be courteous of others’ personal space.

You may notice slight changes as we work through each phase of reopening. We appreciate your support and patience as we work through these uncertain times together. If you would like to contact us, you may call us at any time during our center hours at 630.938.9000 or complete our contact form here.