You will check in and pre-pay for your massage at the Service Desk. You will be given a receipt to give to your therapist. If you are a first-time client, please arrive 15 minutes early to allow time to check in and complete the necessary paperwork.
The massage department is located on the lower level, down the main stairway, and down the long hallway in front of you. There is a sign on the door at the end of the hall. Your therapist will greet you for your massage in the designated waiting area.
You will have full privacy to undress to your comfort level in the massage room. You can then lie covered on the table. Robes are provided for your convenience and are located in the waiting room.
As a courtesy to your therapist, if you have been exercising beforehand, please shower before your massage.
During a 30-minute massage, the therapist will target specific parts of your body that you indicate need attention. During a one-hour massage, the therapist will usually perform a full body massage including the neck, back, hips, shoulders, legs, feet, arms, hands, face and head. Please let your therapist know if there are any parts of your body you are not comfortable having massaged.
We have a 24-hour cancellation policy. The full fee will be charged for appointments cancelled with less than 24 hours’ notice.
Tips are at the discretion of the client.
Yes! All our therapists are state-licensed and nationally certified by the National Certification Board for Therapeutic Massage and Bodywork. Our therapists have experience in many different areas.
If you have a fever, cold, flu or contagious illness or disease or are under the influence of drugs or alcohol, please do not book a massage.
Please call the Service Desk at 630.938.9000 for further information or to schedule a massage. TTY for the hearing impaired 630.933.4833.
Email Updates: Get updates sent directly to your inbox!
Northwestern Medicine Delnor Health & Fitness Center - 296 Randall Road - Geneva, Illinois - 60134 -
TTY - 711
LLT Group - Website Design & Creative Agency